Voice Agent CSR

Responsibilities:

• Handle inbound/outbound customer calls professionally.
• Assist with inquiries, complaints, and sales.
• Maintain accurate call logs and meet performance targets.

Requirements:

• Strong English communication skills.
• Customer service or call center experience preferred.
• Tech-savvy with CRM knowledge.
• Flexible for various shifts.
• Capable of handling calls in a professional manner, effectively engaging with clients, and maximizing conversions.
• Highly dedicated and hardworking professional, adaptable to night shifts with consistency and reliability.
• Strong preference for on-site work to ensure seamless collaboration and efficiency.